Agent Console
Connected
Calls
Scheduled
Profiles
Inbox
Voice
New Call
Call History
No calls yet
Scheduled Calls
Upcoming and past scheduled calls with retry status.
No scheduled calls
Caller Profiles
Define who the agent recognizes and how to handle their calls.
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Action Inbox
Messages, feature requests, and tasks from inbound calls.
No pending actions
Voice Settings
Agent Identity
Changes the agent's name everywhere: phone greetings, transcripts, console, and emails. Service restarts automatically.
Voice Pipeline
Voice Preview
Listen to each voice before selecting it.